In social situations, mirroring the behaviour of others is something we often do unconsciously. It seems to be a response that is hardwired into us as social beings. In the second in our ‘Winning with Rapport’ series Celia Carron, Founder and Managing Director of The Speaking Clinic, discusses how understanding
Not everyone is born with a natural ability to quickly build a rapport, but it’s a vital skill to winning in business. Luckily, it’s a skill that can be learned by putting a set of simple techniques into practice. In the first of our ‘Winning with Rapport’ series Celia Carron,
Why do sales pitches often leave us frustrated? Because salespeople are often chained to a script and are under pressure to convert prospects. But if we view people as prospects, we often forget to have a human conversation and leave our audience feeling undervalued. A two-way dialogue will increase your
Storytelling in presentations: 5 steps to success Think storytelling is for bedtime and not business? Think again. Take your presentations to the next level; put down the endless slides and embrace the power of stories. For as long as there have been humans, there have been stories. From Neolithic cave
Holding effective business meetings: a 10 step guide We’ve all been there. You’re in a room full of colleagues or potential clients and you feel ignored. Those who speak the loudest commands the direction of the meeting and you leave feeling your expertise or opinions have not been listened to.
How to warm up your voice: 8 key exercises Warm-up exercises aren’t just for singers! Your voice is one of the most powerful tools you have communicating confidently. Learning how to exercising, protect and warm up your voice will help you speak with authority and clarity. Knowing what we want